Website terms

Terms of use.

Understand the purpose of this website, the scope of an enquiry and how a publishing engagement is agreed.

Purpose of the website

The Harrowell website describes journal partnerships, publishing operations, technology and specialist publishing support. Its content helps prospective clients understand the areas in which a conversation may be appropriate.

Service descriptions are an overview of potential scope. They do not constitute a proposal, commitment to undertake a particular assignment or assurance that every listed activity is appropriate for every journal. Requirements and availability are considered in the context of the proposed engagement.

Enquiries and service agreements

An enquiry, email exchange or introductory discussion does not on its own appoint Harrowell or establish a service agreement. Work should proceed against written terms identifying scope, deliverables, fees, responsibilities, dependencies and approval arrangements.

Project milestones, service levels, support periods and commercial terms are agreed for the relevant engagement. If website content differs from a signed agreement, the agreed engagement terms govern the service, subject to applicable law.

Authority to share information

If you enquire on behalf of a journal, society, institution, publisher or other client, you should have authority to discuss the requirement and share the information provided. Materials belonging to authors, reviewers or third parties require appropriate permissions.

Information provided should be accurate to the best of your knowledge. Please identify material uncertainties, such as ownership, contractual restrictions, platform access or incomplete records, so that an initial discussion is based on the actual situation.

Editorial decisions and publishing outcomes

Scholarly acceptance and rejection decisions remain with the appropriate editors and journals. Publication support, production work, operational assistance and platform services do not confer editorial approval.

Harrowell does not guarantee acceptance, indexing, citation measures, review times, funding, readership or commercial performance. Illustrative workflows and expected benefits describe the purpose of a service; results depend on the agreed scope, the journal context and the parties involved.

Journal opportunities and introductions

Discussing a journal opportunity does not create a binding acquisition, transition, representation or exclusivity arrangement. The parties must agree authority, confidentiality, due diligence, commercial terms and the relevant responsibilities separately.

Any proposed introduction to a third party should establish what may be disclosed and how that party is involved. Harrowell does not publish confidential opportunity details merely because an owner submits an enquiry.

Website content and client materials

The Harrowell identity and original website content are provided for information about our business. Third-party rights remain with their respective owners. Permission is required before reproducing substantial website material or presenting it as another business’s content.

Ownership and permitted use of client files, publication materials, working documents and commissioned deliverables are addressed in the applicable service agreement. Providing a document for discussion does not transfer its intellectual-property rights.

Responsible use

Use the website and contact routes lawfully. Do not send malicious files, attempt unauthorised access, interfere with service availability, impersonate another person or submit information that you are not entitled to share.

The initial intake is intended for business context. Passwords, payment details, unpublished research and full system exports should be exchanged only through arrangements appropriate to the agreed work.

Availability and external resources

Website content may be updated or temporarily unavailable during maintenance. We aim to keep service information useful, but prospective clients should confirm any requirement that is material to a proposed project before relying on it.

External organisations, systems and resources are subject to their own terms and policies. Referring to a platform or technology does not imply an affiliation, certification or endorsement unless that relationship is explicitly stated and verified.

Questions and updates

Contact info@harrowellsolutions.com if information on the website appears inaccurate, if you need permission to use material or if you have a question about a proposed engagement.

These terms may be revised as the website and business develop. The version date identifies the current publication. Nothing here is intended to exclude rights that cannot lawfully be excluded.

Speak with Harrowell

For questions about this notice or a specific publishing requirement, contact info@harrowellsolutions.com. Please include enough context to help us direct your request and avoid sending sensitive documents in your first message.

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