← Back to services

Harrowell service

Production & quality assurance

Move accepted research from manuscript to publication through controlled production, author support and quality assurance.

The service in context

Practical support for a connected publishing operation.

Production is the point at which accepted scholarship becomes a trusted published record. Harrowell coordinates the practical work required to turn manuscripts into accurate, accessible and well-presented articles while keeping authors, editors and production partners informed.

Unclear files, missing information and inconsistent handoffs lead to production delays. A controlled service makes standards, ownership and quality checks explicit at every stage without placing administrative burden back on editors.

What the service includes

The capabilities behind the service.

Every engagement is scoped around your journal’s needs. These are the core areas Harrowell can bring together in this service.

Production planning and handoff

Manage accepted-manuscript handoff, schedules, issue planning and the information required to begin production.

Editorial preparation

Coordinate copyediting, reference checks, permissions, artwork and author queries.

Article and issue production

Oversee typesetting, proofs, author corrections, final checks and publication-ready delivery.

Quality and accessibility assurance

Apply checks for completeness, presentation, accessibility, metadata and release readiness.

Where we add depth

Designed around the realities of scholarly publishing.

Harrowell can take responsibility for a complete workstream or strengthen the part of an existing operation that needs more structure, capacity or specialist attention.

Production management

We coordinate the moving parts after acceptance so published content is predictable, traceable and ready for its audience. The service can sit alongside an existing supplier or operate as a coordinated delivery model.

  • Accepted-manuscript and supplier handoff
  • Schedule, proof and correction tracking
  • Author and editor production communication

Quality built into the workflow

Quality is more than a final check. We establish required inputs, review points and ownership throughout the process so presentation, references, files and metadata are addressed before release.

  • Production checklists and release criteria
  • Exception and query management
  • Article and issue-level quality review

Flexible production support

Some partners need a complete service; others need capacity during a busy period or specialist help with one workflow. Harrowell can provide focused support without requiring a wholesale change to current arrangements.

  • Overflow and project capacity
  • Workflow repair and documentation
  • Production performance review

How we work

A structured path from need to delivery.

The pace, scope and ownership are agreed around your journal. We make the work visible and give editorial, operational and organisational stakeholders a clear role throughout.

  1. Confirm accepted content, schedule and production requirements

  2. Coordinate editing, typesetting, proofing and author corrections

  3. Resolve exceptions and complete agreed quality checks

  4. Release content and retain an auditable production record

What is agreed up front

A service with visible ownership.

Every engagement begins with an agreed scope, responsibilities, review rhythm and practical definition of delivery. This makes it clear what Harrowell is accountable for, where decisions sit and how the work connects to your wider publishing operation.

Production schedule and tracking model
Quality-control checklist
Author and supplier communication framework
Production performance and issue reporting

What this makes possible

The outcomes a stronger service model should create.

  • More predictable publication schedules
  • Clearer author communication through proofing
  • Reduced risk of avoidable errors and rework
  • Consistent quality from article to article and issue to issue

A good fit when

Journals requiring publication or production coordination, owners moving from manual processes, teams with peak workload, and programmes seeking clearer quality assurance.

Harrowell can provide this as a focused project, an ongoing managed service or part of a wider publishing partnership. The scope is shaped around the journal’s current operation, priorities and development plans.

Discuss your requirements

Build a service model around the work your journal needs to do next.

Tell us about the journal, programme or operational challenge. We’ll help identify the right starting point and delivery model.

Start a conversation →